TNN Imaging was born after the acquisition of Office Works/Desert Stationers by TNN, a nationally recognized Managed Services and VoIP provider. TNN decided to make fundamental changes to the way its newly acquired copier sales and maintenance division operated in an effort to separate itself from the questionable methods used by the rest of the industry.
There's an age-old maxim in sales, which is especially prevalent in the copier industry, "Where there's mystery, there's margin," so we started there. We got rid of the commission-based salesman and replaced him with an online configuration tool, upfront pricing, and a knowledgeable customer service representative, whose purpose is to ensure you're getting exactly what you need, answer any of your questions, and process your order.
We established an exclusive relationship with Sharp, whose printers are synonymous with reliability and durability, to take advantage of exclusive partner pricing (which we pass on to you!). This opened the door for us to send our technicians to Sharp training classes to make sure they knew the machines we sold and serviced, inside and out.
We have eliminated the mystery in our process, and, as a result, have become a trusted name in the copier industry. We pride ourselves on quick response times, friendly and knowledgeable technicians, and transparent pricing.